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Pontiac Business Entities Exchange Sources, Compliments and Grievances in regard to Pontiac parts or services rendered by an individual or business. |
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#1
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Harland Sharp customer service.
I think most of us have a high opinion of H.S. products. I just wanted to give there customer service some recognition.
I’ve been chasing a valve train noise issue. I thought the rockers felt a little rough. I sent them in and they rebuilt 15 and replaced one. Total cost to me, $0. I was told I’d need to cover return shipping, which was fine. I received them today, shipped on their dime. These rockers are probably 12 years old! I told Steve at H.S. this when I first called them. He said, “ Yeah, we were having some quality issues around that time.” Great to see this kind of service and I thought a good review was in order. Murf Sent from my iPhone using Tapatalk Pro |
#2
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X2 here too..I bet they returned them in a vacuum sealed package.
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466 Mike Voycey shortblock, 310cfm SD KRE heads, SD "OF 2.0 cam", torker 2 373 gears 3200 Continental Convertor best et 10.679/127.5/1.533 60ft 308 gears best et 10.76/125.64/1.5471 |
#3
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Man, this is the kind of stuff I like to hear, especially about products I've already bought.
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---------------------------- '72 Formula 400 Lucerne Blue, Blue Deluxe interior - My first car! '73 Firebird 350/4-speed Black on Black, mix & match. |
#4
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Quote:
You know it. I kinda wish H.S. made more products, so I could buy more from them. Murf Sent from my iPhone using Tapatalk Pro |
#5
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I have heard other stories of similar "extra generous" support for their products. They show up at lots of racing events and support the Pontiac hobby. Made in America. If I was buying a stud mounted aluminum rocker arm, they would be at the top of my list.
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#6
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Thanks Murf. You just solved a "which kind" question for me.
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"No replacement for displacement!" GTOAA--https://www.gtoaa.org/ |
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