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| Pontiac Business Entities Exchange Sources, Compliments and Grievances in regard to Pontiac parts or services rendered by an individual or business. |
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#1
11-04-2011, 02:30 AM
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Just Dashes..............
I have used Just Dashes numerous times in the past 15 years while restoring my three Pontiacs and I have always been pleased with the quality and appearance of the dash pads and door panels that I have had done. The door panels on my 68 GP are no exception and they were the finishing touch when remounted after their restoration. Unfortunately, the driver's side armrest vinyl began cracking recently, about five years after they were originally restored. Faced with the possibility of spending a second $500 for a redo, imagine my surprise when the company decided to recover the panel @ no charge after we discussed their use and current condition.
The lesson here is don't be too quick to jump on the Internet and beef a vendor until you have contacted the company, explained the problem, and requested satisfaction before assuming that they will not be willing to work with you to provide good after sale customer service.
__________________
Les Iden ---------------------------- '65 Buick Sport Wagon Custom, 340, T350, 3:23 '66 GTO Post/468, 700R4, 3.31 (Mike's as of 9-16) '68 Grand Prix/455, dual AFBs, T400, 2:93 posi (sold) '72 TA tribute/461, T400, 3.08, (Russ's as of 9-16) '97 Mitsubishi Eclipse Spyder Turbo, Konis, 5 speed '09 Torrent GXP, nav, Sun & Sound pkg., Bilsteins |
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#2
11-04-2011, 09:49 PM
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That is great that they are standing behind their service after such a long time frame. It is great that there are still companies around that are proud of there products and what the customers feel.
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#3
11-04-2011, 10:45 PM
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Just Dashes did a great job on my "custom" 67 GTO dash pad!!!! (Pete Serio built the Rallye gauges)......Eric
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#4
11-05-2011, 10:41 AM
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The lesson here is don't be too quick to jump on the Internet and beef a vendor until you have contacted the company, explained the problem, and requested satisfaction before assuming that they will not be willing to work with you to provide good after sale customer service.
X2. Couldn't have said it better. Mike |
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#5
11-05-2011, 09:35 PM
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Thats good to know.... as I am considering having my lower door panels on my '70 done by them.
__________________
 Current Pontiacs -1973 Formula SD455 - #'s auto orig paint 1972 Trans Am - 4 speed orig paint 1974 Formula 400 - Ram Air automatic 1966 2+2 convertible - 421 4bbl automatic 1967 Grand Prix - 4 speed orig paint 1967 GTO - 4 speed orig paint 35k orig miles |
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#6
11-06-2011, 11:34 AM
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As you can attest Les, I had a similar experience with Just Dashes during the course of the restoration of my '65 Chrysler 300 'vert. Towards the end of my interior rest, I had a few small parts that needed to be dyed. I ran them over expecting to wait the customary 2-3 weeks to get them back. To my amazement, they dyed them while I waited. We all know how busy these guys are, and to do that really blew me away. IMO, they are professionals that go above and beyond to ensure both a quality job and a happy customer.
__________________
"What ain't no country I ever heard of. They speak English in What?" - Jules Winnfield ------------------------------ 2015 Jaguar F-Type 340hp Convertible, Polaris White/Ebony Interior 1964 Pontiac GTO, Tri-Power, 4 Speed, Grenadier Red/Black Interior 1965 Chrysler 300 Convertible, 383/727TF, Factory Air, Spanish Red/Red Interior/White Top |
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#7
11-19-2011, 03:57 PM
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Wish i had gone with just dashes for my daughters dash in her t/a. The company i sent it to has had it for about 8-9 months now. Yes, i've just about run out of patience at this point.
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#8
11-19-2011, 04:50 PM
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Quote:
__________________
--------------------------- Fool Around, Get Hurt, Don't come Crying to me. |
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#9
12-17-2011, 12:11 AM
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Quote:
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