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Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product. |
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#1
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Having trouble getting a catalog from Ames
As the title says, I am having trouble getting a paper catalog from Ames. I have a sizeable order and I would like to support Ames Performance Engineering. 2 reasons. 1. I was a personal friend of Steve Ames. (RIP) 2. I really appreciate the forum and the general support of the hobby. The on-line catalog does not have the detailed info I need to parse out before ordering these parts for the SD-455 car I am putting back together. I ordered a paper catalog by phone on April 5, 2024. I also sent an E-mail to Ames on the company Web site 3 days ago. No response back. I am going to fight this the rest of the week and then give up I guess. Classic Industries sends me 3-4 catalogs twice a year unsolicited, and they are full color and 600-800 pages each. They have everything I need. I am trying to do the "right thing". I have my order number, customer number and shipping address in the e-mail I sent. Didn't think I should list it here. Hopefully, this will reach someone and I will get a PM. Thanks again for the forum.
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#2
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Strange - I received a paper catalog with a recent small order and I didn't even request one. I have enough paper magazines/catalogs laying around so I prefer the PDF version you can download from the website - and it should always be up to date. The online catalog has always been subpar, IMO.
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#3
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I called for an updated order for up to date pricing about a week before you Mr. Larson. Depending on the price of items I prioritize. I need a Firebird catalog as well.
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" Is wearing a helmet illegal" Mike Kerr 1-29-09 |
#4
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I was about to place a small order, and was going to ask that a catalog be included... watching.
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1970 Formula 400 Carousel Red paint on Black standard interior A no-engine, no-transmission, no-wheel option car. Quite likely one of few '70 Muncie three speed Formula 400's left. 1991 Grand Am: 14.4 @ 93.7mph (DA corrected) (retired DD, stock appearing) 2009 Cobalt SS: 13.9 @ 103mph (current DD; makes something north of 300hp & 350ft/lbs) |
#5
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On my last order a few months ago I checked off the box to receive a new catalog (it was a GTO order and GTO catalog was sent), and in the notes I also asked for a Firebird catalog.
Both were sent. Hope Ames sorts this out. I understand the desire to support the forum sponsor.
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Michael 1970 Oshawa built 1 option Judge. 24 year restoration/upgrade project finally finished! 1979 Trans Am - low-buck drag car project for when I retire |
#6
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Quote:
Thanks! Kyler @ Ames kyler@amesperf.com
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The Following User Says Thank You to AMES-TECH For This Useful Post: | ||
#7
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I believe a second catalog has been sent through a PM I received a day ago. First one may have been lost in the Columbus, OH sorting facility. I have had that happen before. I did not realize a PDF version was available until yesterday. I was using the On-Line catalog which lacks some detail in some areas. I may end up with 2 paper catalogs. Thanks for the response.
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#8
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One for the garage, the other for the 'Boys Room'
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Ed 1968 GTO (Thanks Mom) 2006 Silverado 2007 Cadillac SRX 2015 Chevy Express 2024 Cadillac LYRIQ |
#9
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Quote:
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The Following User Says Thank You to AMES-TECH For This Useful Post: | ||
#10
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Quote:
Thanks! Kyler @ Ames
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The Following User Says Thank You to AMES-TECH For This Useful Post: | ||
#11
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Thank you! (Is one coming my way) #154360
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" Is wearing a helmet illegal" Mike Kerr 1-29-09 |
#12
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Wanted to let the forum know my second request for catalogs came today and I have them in hand. Only three days since requested. That's fantastic and thank you. There is just something comforting about being able to leaf through a paper catalog, checking the detailed descriptions and then ordering what you want. BTW, my original request from 04/05/24 still hasn't arrived. It may some day, but I think it was lost somewhere along the line.
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The Following 2 Users Say Thank You to mgarblik For This Useful Post: | ||
#13
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4dblnkldude, our current Firebird catalog is still the F28 which I see was requested last month. If you haven't seen this one please feel free to give us a call and we'll get one right out.
Thanks! Kyler @ Ames
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#14
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Sweet! I have that one. pricing is not super accurate/
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" Is wearing a helmet illegal" Mike Kerr 1-29-09 |
#15
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But I understand.
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" Is wearing a helmet illegal" Mike Kerr 1-29-09 |
#16
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I just thought I would mention that the original catalog I ordered on April 5, 2024, came today. So it took 1 month and 2 days to get here. That's some third world delivery service by the USPS. Keep your expectations low when dealing with the USPS. I have already ordered, received and installed most of the items from Ames that started this thread. Thanks again for the speedy second catalog you sent.
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