FAQ |
Members List |
Social Groups |
Calendar |
Search |
Today's Posts |
|
Ames Customer Satisfaction Forum Post a 'current' compliment, suggestion or issue with regard to an Ames service or product. |
Reply |
|
Thread Tools | Display Modes |
#1
|
||||
|
||||
Dissapointed
I placed an order for black loop carpeting dor my 69 gto along with some other items 3 weeks ago and understood at that time that the carpet would be drop shipped and I wouldn't see it for a couple weeks. The day after I ordered it I realized that I had also ordered door carpet and my new panels had that already so I called to cancel just that part of my order. I specifically mentioned to the lady on the phone that I didn't want my ordered delayed and if it would cause confusion not to bother with the cancelation as I needed the carpet desperately to finish my car for an upcoming show. I hadn't heard anything last week on my carpet having shipped so I called and asked when it would ship, she told me it was all set and if I didn't hear anything by this week to call back. I called this morning and apparently my order for the carpet never processed and it's another 10 days out! I will now miss my show and the thrash to get this done for the last month was a complete waste of my time. I really expected more from Ames then this and I'm more then disappointed in how this order was handled. I canceled my order and will unfortunately have to go elsewhere for my carpet.
__________________
1969 GTO street strip project 11.1 forged 461, highport heads 1995 Trans-am 420 ci sb 14:1 compression 9"ford 9.89@132 1.34 60ft SOLD! |
The Following User Says Thank You to n20ta2 For This Useful Post: | ||
#2
|
||||
|
||||
I sent you a PM with info for an alternative.
|
The Following User Says Thank You to 400 4spd. For This Useful Post: | ||
#3
|
||||
|
||||
Thanks for the recommendation! I coincidentally had called them and they are going to help me out.
__________________
1969 GTO street strip project 11.1 forged 461, highport heads 1995 Trans-am 420 ci sb 14:1 compression 9"ford 9.89@132 1.34 60ft SOLD! |
The Following User Says Thank You to n20ta2 For This Useful Post: | ||
#4
|
|||
|
|||
Its a shame you missed the show, but I dont see that your poor planning of ordering material just a few weeks shy of a special event is the vendor or shippers fault.
|
#5
|
|||
|
|||
Except the part where the vendor never processed the order..........
|
#6
|
||||
|
||||
Quote:
Hi n20ta2, this is Kyler who you spoke with originally yesterday when checking in on the order. Cancelling the one item held the order up much more than I would've liked. Sadly we are more short handed in the office currently than we'd like to be. Along with being the busy time of year and the show season, this has caused some delays. Good help is truly hard to find! We do apologize for the delay of your order and hope to hear from you in the future. Thank you, Kyler @ Ames 1(800)421-2637 kyler@amesperf.com
__________________
[/SIGPIC] Last edited by AMES-TECH; 07-07-2023 at 08:41 AM. |
#7
|
||||
|
||||
Quote:
Thank you, Kyler @ Ames kyler@amesperf.com 1(800)421-2637
__________________
[/SIGPIC] |
#8
|
||||
|
||||
Quote:
__________________
1969 GTO street strip project 11.1 forged 461, highport heads 1995 Trans-am 420 ci sb 14:1 compression 9"ford 9.89@132 1.34 60ft SOLD! |
#9
|
||||
|
||||
never said my deadline was there fault nor was the scheduling on my part there fault. This is the end of a 3 year frame off and if you can pinpoint an exact finish date on startup of a restoration then your a better man then me. The issue was it should have been here in plenty of time! Thanks for your comment though.
__________________
1969 GTO street strip project 11.1 forged 461, highport heads 1995 Trans-am 420 ci sb 14:1 compression 9"ford 9.89@132 1.34 60ft SOLD! |
#10
|
||||
|
||||
Quote:
__________________
1969 GTO street strip project 11.1 forged 461, highport heads 1995 Trans-am 420 ci sb 14:1 compression 9"ford 9.89@132 1.34 60ft SOLD! |
#11
|
|||
|
|||
Quote:
Good luck hope things work out for you. |
#12
|
||||
|
||||
Quote:
__________________
1969 GTO street strip project 11.1 forged 461, highport heads 1995 Trans-am 420 ci sb 14:1 compression 9"ford 9.89@132 1.34 60ft SOLD! |
#13
|
||||
|
||||
Quote:
Thank you, Kyler @ Ames
__________________
[/SIGPIC] Last edited by AMES-TECH; 07-11-2023 at 02:38 PM. |
Reply |
Thread Tools | |
Display Modes | |
|
|