From what I understand.....
All BG did was fix the pump at the cost of parts. But it ended up being more repairs then the owner originally thought.
This happens all the time in every repair field, in every hobby. The problem is, if BG just fixed the leak and sent it back to you for the $25 bucks, you pump may have run another ten years, or 6 months.
If it ran 10 years, nobody would ever hear about how great BG pumps are, but if it ran 6 months everyone will hear about how crappy BG pumps are.
The simple fact is, that if BG fixed the leak and shipped it back, they would be responsible for any problems that pump gives you from then on, due to the fact that they new it had damaged parts in it and did not fix it.
As a business you can not do something half assed no matter how much a customer wants you to.
I know you didn't want to spend anymore on the pump then you already have, but would you have rather they fixed the leak, and the pump grenaded on you in 6 months?
<Tech@BG, PM me for the address to send the free BG six shooter set up to.>
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In over my head..and getting deeper..
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