I am a business owner myself and fully aware and understand all the challenges in these crazy unprecedented times. I simple email to saying they still don’t have an answer but are working on it would be fine. At least I would know my issue wasn’t forgotten.
As your last paragraph states, if you can tell me if the lock is defective, wrong SKU or wrong part by my year then why couldn’t they tell me this the phone in the first place
I have a 67. I gave the woman on the phone all the part #s but can look it up again if you can help out
Thanks
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