[Bjorn]

Originally Posted by MikeNoun

Bjorn, I hear ya! I guess I was just a bit disappointed in that Ames Performance is a Pontiac only resto house, so I highly doubt they have even 100 orders a day, as opposed to Summit or jeg's, which probably have 1000-2000 orders a day (just guessing here). I've seen other local resto houses around me that deal in Chevy parts, and they usually have 1 picker, or sometimes the order taker doubles as a picker. I'm sure Ames works the same way, and an outfit as large as Classic Industries probably has 2 or 3 pickers.

The problem here is with the supplier. It's obvious this p/s colling line supplier has major problems with the quality (and packaging) of this p/s line. When Ames, CI, or even PY has a part returned that has a defect, they should be checking their shelves! I hate to be pessimistic about this, but I believe what happens is that when a vendor gets a return, they simply return the part to their parts bin for the next unlucky customer.

I guess we've all heard the standard "Gee, we've never had a complaint about this part before", but I've experienced (and have observed) dozens and dozens of examples of vendors pushing defective parts out to their customers because the supplier is out of business, so the vendor has to eat the cost of the part. They pass it on the the customer. Some of the defective parts may get returned, but some may not. Eventually, all the defective parts will be sold.

Remember, most of the parts we see for our old cars are not produced in "Edelbrock-like" assembly plants. Most of our parts come from some guy's basement or garage, where they tool up a batch of 50 at a time, then sell to a supply house. If a part is defective, the vendor has little chance getting the supplier to take the defective units back, and tool up new ones. These are small time operators.

sorry , just back to this topic..

Mr Gasket had MANY mismarked T levers for valve covers, I bought a set a few yrs ago, tried to install, just to find out the size was wrong...
I scratched my head , because the size on the package was right, but wrong items inside..this was Chevy size...I took them back to the store (Competition sales), they ordered me a new set , since I had bought the last one...next day..."its in"!
I go there , it looks wrong ,we open the package, same wrong size...they called their warehouse ,had personell go thru the others , yes, they were all wrong, mispackaged from factory...
can you imagine how many?? and how many people got the wrong part!?

I ended up buying another manufacturers T bolts