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Forum: Ames Customer Satisfaction Forum Yesterday, 07:18 PM
Replies: 10
Views: 4,029
Posted By grivera
I love Ames and Lord knows I spend lots of money...

I love Ames and Lord knows I spend lots of money with you. I’m curious if there’s a way to base shipping on size of items for small expensive parts. It’s easy to spend over $100 with small items that...
Forum: Ames Customer Satisfaction Forum 04-26-2024, 11:55 AM
Replies: 12
Views: 516
Posted By mgarblik
Wanted to let the forum know my second request...

Wanted to let the forum know my second request for catalogs came today and I have them in hand. Only three days since requested. That's fantastic and thank you. There is just something comforting...
Forum: Ames Customer Satisfaction Forum 03-12-2024, 11:13 PM
Replies: 5
Views: 506
Posted By 65 Lamnas
I think you wrong that read.... The notes...

I think you wrong that read....

The notes are discussing "discounted"...not "discontinued"
Forum: Ames Customer Satisfaction Forum 03-08-2024, 08:40 PM
Replies: 2
Views: 435
Posted By BILL BOWMAN1
Great, that’s what mine measures.

Great, that’s what mine measures.
Forum: Ames Customer Satisfaction Forum 02-24-2024, 10:46 PM
Replies: 0
Views: 506
Posted By GtoFM
Harry's Tech Tip and misc. in online catalog

I like the online catalog but missing a few things from the hard copy. Harry's Tech Tips were always nice to read as a refresher or "Oh, I didn't know that!". Also, the Glossary of Terms and freight...
Forum: Ames Customer Satisfaction Forum 02-24-2024, 09:23 PM
Replies: 1
Views: 420
Posted By GtoBrian
Shoutout to Ames

Been a customer since the 90s and have bought quite a bit over the years for various cars that ive owned. Most recently bought 2 different orders and Happy to say everything was in stock and shipped...
Forum: Ames Customer Satisfaction Forum 02-12-2024, 12:18 PM
Replies: 3
Views: 738
Posted By gtospieg
x2 on fast shipping. I'm in NY so I'm pretty...

x2 on fast shipping. I'm in NY so I'm pretty close...but still, I get a lot of stuff the next day.
Forum: Ames Customer Satisfaction Forum 02-11-2024, 11:07 PM
Replies: 3
Views: 738
Posted By 4dblnkldude
Heather is my girl. They have been on it here...

Heather is my girl. They have been on it here lately.
Forum: Ames Customer Satisfaction Forum 02-08-2024, 12:23 PM
Replies: 0
Views: 402
Posted By Goatracer1
Suggestion

First off let me say that I am satisfied with your service. But, I have a suggestion. It is hard to find parts for the full sized Pontiacs. I realize that there probably not as big a market as for...
Forum: Ames Customer Satisfaction Forum 01-18-2024, 12:31 PM
Replies: 3
Views: 1,265
Posted By Rachelsdad
Just a quick public note of thanks to you, Kyler,...

Just a quick public note of thanks to you, Kyler, and the rest of the gang at Ames for staying on this situation and working with me to something of a resolution. I could not be happier with the...
Forum: Ames Customer Satisfaction Forum 08-15-2023, 02:58 PM
Replies: 22
Views: 3,622
Posted By 72projectbird
Can I offer a suggestion? When checking...

Can I offer a suggestion?

When checking out, would it be possible to implement an in store pick up option? That way I dont have to email my order with a customer number and do the billing over...
Forum: Ames Customer Satisfaction Forum 08-10-2023, 07:26 PM
Replies: 22
Views: 3,622
Posted By JUDGE3
Home run

Just placed an order. first order a few weeks back website same as old one difficult and disfunctional, had to go back to the 1980s and call to order.

not this time! simple, perfect easy process...
Forum: Ames Customer Satisfaction Forum 08-04-2023, 08:45 PM
Replies: 22
Views: 3,622
Posted By Nocar
Bought 4 Rally 1 wheels, on the new website....

Bought 4 Rally 1 wheels, on the new website. First Ames purchase as a former Year One customer. The ‘grand total’ was different from the additional $60.00 charged to my card. John from Ames, made it...
Forum: Ames Customer Satisfaction Forum 08-04-2023, 08:11 AM
Replies: 22
Views: 3,622
Posted By TAKerry
Old dog learning new tricks. Placed my second...

Old dog learning new tricks. Placed my second order from the sight only. My catalogue was nearby but never opened. Things went smoothly. There may be hope for me yet!
Forum: Ames Customer Satisfaction Forum 07-18-2023, 08:59 AM
Replies: 22
Views: 3,622
Posted By TAKerry
OK, I just placed an order on the site WITHOUT...

OK, I just placed an order on the site WITHOUT USING THE CATALOGUE! I stand corrected. It was not that bad. My initial concern was with having to input a product no. However after reading some of the...
Forum: Ames Customer Satisfaction Forum 07-14-2023, 08:58 AM
Replies: 22
Views: 3,622
Posted By samiralfey
Just enter, for example number 1 and press search...

Just enter, for example number 1 and press search icon and the parts page appears. Now just choose catalog and year, erase the number 1 from search term and everything opens up.
I like the new web...
Forum: Ames Customer Satisfaction Forum 07-14-2023, 04:58 AM
Replies: 1
Views: 824
Posted By samiralfey
I can agree with this. Ordered parts and shipping...

I can agree with this. Ordered parts and shipping to Europe and didn't take long for the package to arrive. Great service!
Forum: Ames Customer Satisfaction Forum 07-11-2023, 03:30 PM
Replies: 1
Views: 824
Posted By pontiacstogo
International Shipping

I've had the need to place a couple of orders with Ames recently as my car gets closer to completion.

Order processing has been seamless and everything I have needed to order has been in stock. ...
Forum: Ames Customer Satisfaction Forum 07-04-2023, 09:27 PM
Replies: 1
Views: 902
Posted By Barrier Blue
AP is a non-factory replacement part. An example...

AP is a non-factory replacement part. An example would be if you went to, say, O'Reilly's Auto Parts and bought a Moog brand tie-rod.
Forum: Ames Customer Satisfaction Forum 06-23-2023, 01:18 PM
Replies: 4
Views: 1,116
Posted By TAKerry
I am currently in the state again of an order it...

I am currently in the state again of an order it seems like once a week trying to get my car over that last hurdle. I have nothing but good experiences with anything from Ames. They are my go to guy,...
Forum: Ames Customer Satisfaction Forum 05-25-2023, 09:11 PM
Replies: 17
Views: 2,769
Posted By ScumOne
I checked on my Bird today, the new seat belts...

I checked on my Bird today, the new seat belts work the way one would expect as demonstrated by the repair shop to me. What a relief! Thanks to Kyler at Ames for swapping out the defective belts for...
Forum: Ames Customer Satisfaction Forum 03-13-2023, 11:18 AM
Replies: 4
Views: 1,350
Posted By Shiny
Called and got the help I needed! Thanks,...

Called and got the help I needed!

Thanks, Ames!
Forum: Ames Customer Satisfaction Forum 02-20-2023, 04:34 PM
Replies: 2
Views: 1,017
Posted By Formulabruce
Ordered a Gas tank for my Formula

Well, I thought Ames would have some of these FL705FD gas tanks in stock as I had seen their whole lobby filled with tanks just after PY was merged into Ames.. but NO.. So I talked to Heather and...
Forum: Ames Customer Satisfaction Forum 12-23-2022, 10:35 AM
Replies: 13
Views: 2,791
Posted By GtoFM
THANK YOU, THANK YOU, THANK YOU!!!

THANK YOU, THANK YOU, THANK YOU!!!
Forum: Ames Customer Satisfaction Forum 12-20-2022, 04:46 PM
Replies: 6
Views: 2,785
Posted By TAKerry
Parts showed up today! Thank You, sorry for...

Parts showed up today!

Thank You, sorry for the rant!!
Showing results 1 to 25 of 39

 
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