Yes incorrect parts happened from time to time. When it was noted at delivery, he would contact the Zone Ofc. and the Service Rep. would be notified and we would inspect and fill out a form to obtain the correct part, then the replaced part would be shipped back if it requested. This was determined during inspection. Over the years so many cases or examples.
Sometimes built with wrong equipment or wrong color interior, which would not be changed. Had a Catalina that had Green exterior color and blue interior color. Dealer did not want the car so the Zone bought it back and put it into Co. Car Service, one of the Reps. drove it and then sold it to another dealer as a Brass Hat car.
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